Frequently Asked Questions

Everything you need to know about your next fashion find.

How does the VIP membership work?

As a VIP member, you get exclusive access to styles starting at $39.95. Each month, visit the site by the 5th to 'Shop' or 'Skip the Month.' If you don't take action, a $49.95 credit will be charged to your account for future use.

What is your return and exchange policy?

We offer free exchanges and easy returns within 60 days of purchase. Items must be in their original, unworn condition with tags attached to be eligible for a full refund or store credit.

How long does shipping take?

Standard shipping typically takes 4-10 business days within the contiguous United States. We also offer expedited and express shipping options at checkout if you need your items sooner.

How do I find the right size?

Each product page features a detailed size guide and fit recommendations. We suggest measuring your foot or body and comparing it to our charts to ensure the perfect fit for every style.

Can I cancel my VIP membership at any time?

Yes, you can cancel your VIP membership at any time without any hidden fees. Simply contact our 24/7 customer service team via phone or live chat to process your request.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also support secure checkout through PayPal and various 'Buy Now, Pay Later' services.